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POSITION:
BREW YARD SUPPORT  BUSSER/GREETER/FOOD RUNNER

WEEKENDS




 
RESPONSIBILITIES
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Represent the Wachusett Brewing Company brand proudly in our Brew Yard
-Deliver a consistently high-level of customer service
-Explain to guests how the food order & delivery process works
-Manage guest expectations on wait times
-Deliver food to guests quickly and accurately
-Ensure orders are correct
-Collect empty glasses and return to the bar
-Clean spills in Brew Yard
-Pick up loose trash and throw it away
-Clean tables after customers leave
-Help bar tenders clean up after closing
-Pick-up food trays and return to food truck for cleaning
-Greet customers at front hostess stand
-Thank customers when they are leaving the Brew Yard
-Be friendly and social
-Direct traffic and answer questions
-Restock bar with plastic cups when running low
-Run dishwasher
-Unload dish washer when full
-Restock glass shelves
-Take out full trash bins and replace bags
-Restock growler shelves
-Answer any questions customers ask about brewery
-Walk around perimeter of Brew Yard to ensure no cups/glasses, or other trash has made its way outside
-Ensure opening stock/inventory of all bathrooms and maintain throughout shift (along with standard checks)
 bathroom checks

REQUIRED KNOWLEDGE/EXPERIENCE/SKILLS

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Must be at least 18 years old
-Reliable
-Strong interpersonal skills
-Ability to listen and answer questions
-Frequent lifting between 10-25lbs
-Prior customer service experience
-Multi-task
-CPR and First Aid Certified (preferred)
-TIPS Certified
 
 
At Wachusett Brewing Company, we strive to build a diverse work force through equal opportunity employment that embraces and leverages the differences each individual has to offer.  This job description is only a summary of the typical functions of the job and not intended to be an exhaustive list of all job responsibilities, tasks and duties. EOE/M/F/D/V
 


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©2018 Wachusett Brewing Company, Inc.
Westminster, Massachusetts